Who we are
At Digital India Insight (digitalindiainsight.com), we provide business owners, entrepreneurs, startups, and firms in India with essential regulatory and compliance services, including business registration, licensing, and growth strategy support. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our services.
Digital India Insight is committed to keeping your privacy and ensuring the safety of your personal data as per the provisions of the existing Indian laws, such as the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Contact us through our inquiry forms
- Subscribe to our newsletters or updates
- Request quotes for business services
- Create an account on our platform
- Use our business consultation services
- Submit comments or feedback
This information may include your name, email address, phone number, business details, and any messages or queries you submit.
Business Information
In the context of the business services we offer, we may collect additional information including company name, business type, registration requirements, compliance needs, and related business documentation necessary to provide our services effectively.
Automatically Collected Information
We automatically collect certain technical information when you visit our website, including IP addresses, browser type, device information, pages visited, time spent on pages, and referring websites. This information helps us improve our website performance and user experience.
What Categories of Personal Information Do We Collect?
| Category | Examples | Collected |
| A. Identifiers | Contact details such as real name, email address, phone number, business registration numbers | Yes |
| B. Personal Information Categories Listed in Records Statutes | Name, contact information, business details, professional information | Yes |
| C. Protected Classification Characteristics | Gender, age, nationality (only when legally required for business registration) | Yes |
| D. Commercial Information | Transaction information, service history, payment information, business requirements | Yes |
| E. Biometric Information | Fingerprints and Voiceprints | No |
| F. Internet or similar other network activity | Website browsing behavior, search history, interactions with our website and advertisements | Limited |
| G. Geolocation data | General location information for service delivery purposes | Limited |
| H. Audio, Electronic, Visual Information | Call recordings for customer service, uploaded business documents | Limited |
| I. Professional or Employment Information | Business contact details, professional qualifications, business ownership information | Yes |
| J. Education Information | Educational qualifications when relevant to business services | No |
| K. Inferences from Personal Information | Service recommendations, business compliance requirements based on provided information | Limited |
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide business registration services, compliance assistance, consultation services, and other business solutions you request from us.
Communication: To answer your questions, give customer service, deliver service notifications, and inform on your business.
Business Operations: To process payments, manage accounts, maintain records as required by law, and improve our service offerings.
Marketing and Education: To send newsletters, business updates, regulatory changes, and educational content about business compliance and growth strategies (with your consent).
Legal Compliance: To comply with applicable laws, regulations, and government requirements related to business services and data protection.
Website Improvement: To analyze website usage, improve user experience, and develop new features and services.
Legal Basis for Processing
We process your personal information based on:
- Your explicit consent for marketing communications and newsletters
- Contractual necessity to provide requested business services
- Legal obligations under Indian business and tax laws
- Legitimate business interests in providing quality services and maintaining customer relationships.
Information Sharing and Disclosure
We maintain strict confidentiality of your information and share it only in the following circumstances:
Service Providers: We may disclose the information to the third party service providers we trust and help us to render business services such as; the lawyers, chartered accounting and government liaison services. Every service provider is a signatory to confidentiality.
Government Authorities: We can reveal such information to government departments, regulatory and registrars as necessary to register a business, regulatory requirements, and legal procedures.
Legal Requirements: We can disclose information based on any lawful requirements imposed by legislation, Court Order, and to protect our legal interests as well as that of our customer(s).
Business Transfers: With a merger, an acquisition or a sale of assets, customer information could be transferred as part of the business transaction.
We do not sell, rent, or trade your personal information to third parties to be used in marketing unless you are specifically informed and have given a preference.
To get more details about our confidentiality pledge and the processes of handling data, please refer to our Confidentiality Policy.
Data Security and Protection
We implement comprehensive security measures to protect your personal information: We implement comprehensive security measures to protect your personal information:
Technical Safeguards: We use industry-standard encryption, secure servers, firewalls, and access controls to protect data transmission and storage.
Administrative Safeguards: We have a privacy training and a confidentiality agreement commitment by our employees. Access to personal information is limited to authorized personnel only.
Physical Safeguards: Our offices and data storage facilities are secured with appropriate physical and cloud access controls.
Payment Security: All payment transactions are processed through PCI-compliant payment gateways. We do not store complete credit card information on our servers.
We are committed to maintaining professional standards of service, including the protection of user data. For more details on our service responsibilities and limitations, please refer to our Terms of Service.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and improve our services:
Essential Cookies: Necessary for website functionality and security.
Analytics Cookies: Help us understand website usage and improve user experience through tools like Google Analytics.
Marketing Cookies: Used for targeted advertising and measuring campaign effectiveness, including Google Ads and other advertising platforms.
Preference Cookies: Remember your settings and preferences for future visits.
Cookie preferences can be managed with the help of browser settings. There is however a possibility of functionality of websites going down when one disables some cookies.
You can visit the Google ad and content network privacy policy at https://policies.google.com/technologies/ads to learn how to decline the use of cookies for personalized advertising.
Our Advertising Partners
We work with third-party services including:
Google Services: Google Analytics, Google Ads, and other Google marketing tools that may collect and process data according to Google’s Privacy Policy.
Social Media Platforms: Integration with social media platforms for sharing and marketing purposes.
Payment Processors: Secure payment gateways for processing transactions.
These third parties have their own privacy policies, and we encourage you to review them.
Your Rights and Choices
Under applicable Indian data protection laws, you have the following rights:
Access: Request information about the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Portability: Request a copy of your data in a structured, machine-readable format.
Objection: Object to processing of your personal information for marketing purposes.
Withdrawal of Consent: Withdraw consent for data processing where consent is the legal basis.
To exercise these rights, contact us using the information provided below.
Data Retention
We retain personal information for as long as necessary to:
- Provide requested services and maintain business relationships
- Comply with legal obligations and government record-keeping requirements
- Resolve disputes and enforce agreements
- Fulfill legitimate business purposes
Business registration and compliance records may be retained for extended periods as required by law.
International Data Transfers
We primarily operate within India and store data on servers located in India. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
Children’s Privacy
We are making services aimed at business and adults. Personal information is not intentionally sought or obtained by us on persons below the age of 18. Should we find out such collection, we will then move to ensure that such information is deleted as quickly as possible.
Changes to Privacy Policy
We may revise this Privacy Policy regularly, when there is a change in our practices, services, or legal changes. We will inform you about material changes by our site or by direct communication. Any changes made are reflected in the date at the top of this page.
Grievance Redressal
If you have concerns about our privacy practices or wish to file a complaint, please contact our Grievance Officer:
Email: info@digitalindiainsight.com
Address: Flat No. 1256 T/F Sec. 16B, PKT B, PH-2, Dwarka, New Delhi 110078
Phone: +91 93151 87043
We will respond to privacy-related inquiries within 30 days.
In case of service-related conflicts and refund requests, please, review our Refund Policy where we describe the procedure of resolving the conflicts related to the finances.
Compliance Statement
This Privacy Policy is designed to comply with:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Digital Personal Data Protection Act, 2023
- Google Ads and Google Analytics policies
- Other applicable Indian privacy and data protection regulations
By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.