Our Commitment to Confidentiality
Digital India Insight maintains the highest standards of confidentiality and data protection for all client information. Our clients share sensitive business information with us and we also take all the necessary precautions to defend this trust by instilling fool proof strategy in terms of information security and confidentiality.
Information Protection Principles
We have strict confidentiality guidelines that will determine the way we collect, use information, store and protect information about the clients. We are committed to any kind of information given to us either orally or written or electronic or any other form that was given to us in the line of our business relationship.
All client communications, business details, project specifications, financial information, strategic plans, and proprietary data are treated with the utmost confidentiality.
Scope of Confidential Information
Confidential information refers to any data, documents, communications, and materials that clients give to it, including but not limited to business plans, financial documents, client databases, marketing plans, business operations, specifications, research data, intellectual property ideas, and any other form of information that clients are reasonably compelled to believe is their own or sensitive.
This covers any information that has been exchanged during the course of our doing business even whether they have been labeled as confidential or not, and any knowledge acquired through our expert work.
Access and Disclosure Limitations
Confidential information of clients can only be accessed by employees who are allowed to access the information and they must need the information to deliver the requested services. Confidentiality is imposed in regard to all team members, affiliates, and contractors with access to confidential information and this is provided as well as necessary training on information security measures.
Without prior express written consent of a client, we do not reveal any information about clients to third parties except as required by the laws applying to us, by court order or as stipulated by regulation. In this occasion, we will inform the clients in time when legally possible and only as much needed under the law.
Client identities, business relationship, and project details are kept confidential and not used in marketing, case studies and promotional material unless clients give consent in writing. We do not exchange lists of clients, their contact details or give reference-client relationships in business development processes without prior permission.
Data Security Measures
We use the appropriate security measures against unauthorized access, cyberattacks, and data loss of confidential information on an industry scale. We have internal structures like safe storage devices, crypto-communications, frequent security validation and constant viewing of access controls.
All the physical documentation is stored in confined and secure places with limited accessibility and the information in electronic space is secured by the password control, encryption methods and safe backup provisions. Our security procedures are constantly evolving to meet the requirements of the changing threats, and ensure compliance with relevant practices related to data protection.
Information Retention and Disposal
Any confidential information is kept as long as it is required in order to deliver prior requested services and comply with the law or regulations. When projects are complete or when business relationships are over, confidential information is destroyed or given back to the clients at their requests unless the law requires them.
Exceptions to Confidentiality Obligations
The duties of confidentiality shall not apply to information that has been obtained or is available by us before disclosure, has become publicly available through disclosure by no obligation exising with respect to this policy, has been obtained with a right of disclosure by or is developed by non reliance on confidential information.
Legal Compliance and Standards
This policy is in accordance with the associated privacy legislations and regulations of data protection as well as industry standards. We routinely examine our practice to maintain compliance with changes in the requirements of the law and keep proper records of our privacy practices.
Policy Enforcement and Violations
Any breach of this confidentiality policy will lead to disciplinary measures that could include being fired in the case of employment or business relationships, and incurring a legal penalty in the case of the violator. We probe on all reported breaches and take corrective actions accordingly to avoid similar reoccurrence.
Contact Information and Reporting
In case of any inquiries about this confidentiality policy or the report on the possible violation, feel free to reach us via contact page presented on our Webpage. We make sure that we are responsive to confidentiality issues.